Terms and Conditions
Last Updated: September 26, 2025
Welcome to sportpersonalities.com (the “Website”), a service operated by Rozeta-2009 EOOD (“we,” “us,” or “our”). Our registered office is at 33 Hemus St, Sofia 1000, Bulgaria.
These Terms and Conditions (“Terms”) govern your access to and use of our Website, our assessments (the “Test”), and the reports, products, and coaching services we provide (collectively, the “Services”).
By accessing or using our Services;whether as a guest or as a registered user;you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.
Article 1: Description of Services
We provide personality assessments and performance consulting services, delivered through multiple tiers:
1.1. Free Sport Profile: Upon completion of the initial Test, all users receive a free summary report. This report provides a general overview of the user’s Sport Profile based on their answers.
1.2. Advanced Psychology Report: Users may purchase this comprehensive, in-depth informational digital product. The Advanced Report offers detailed analysis, expanded descriptions, and additional insights not available in the Free Sport Profile.
1.3. 1:1 Performance Consultation: Users may purchase a live, one-on-one coaching and consulting session with our certified professional. This service is designed to provide a structured overview of a user’s profile, facilitate strategy development, and offer professional sport performance consulting. The Advanced Psychology Report is included with this service.
1.4. Future Services: We may introduce new services, such as DNA-based coaching, which will also be governed by these Terms.
Article 2: Important Disclaimers – For Informational & Educational Purposes Only
2.1. General Disclaimer: The Services are provided “AS IS” for informational and educational purposes only. We make no guarantee that the Services will meet your requirements or that the results will be accurate or reliable.
THE ASSESSMENTS, REPORTS, AND ANY COACHING OR CONSULTING PROVIDED BY OUR SERVICES ARE NOT, AND SHOULD NOT BE USED AS, A SUBSTITUTE FOR PROFESSIONAL PSYCHOLOGICAL, PSYCHIATRIC, OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. YOUR USE OF THE SERVICES DOES NOT CREATE A THERAPIST-PATIENT, DOCTOR-PATIENT, OR ANY OTHER LICENSED PROFESSIONAL-CLIENT RELATIONSHIP. ALWAYS CONSULT WITH A QUALIFIED HEALTHCARE PROFESSIONAL REGARDING ANY MEDICAL OR MENTAL HEALTH CONDITION. YOUR RELIANCE ON ANY INFORMATION PROVIDED BY THE SERVICES IS SOLELY AT YOUR OWN RISK.
2.2. Nature of the 1:1 Performance Consultation: The 1:1 Performance Consultation is a coaching and consulting service. It is not psychotherapy, counseling, or a licensed mental health service. The service is intended to provide education, guidance, and strategic advice within the context of sport performance and personal development. You remain solely responsible for all decisions and actions you take in your life and career.
Article 3: User Access and Accounts
3.1. Guest Access: You can take the Test and purchase our paid Services without creating an account. To process your purchase and deliver our Services as a guest, you will be required to provide necessary information, including a valid email address.
3.2. Optional User Account: You have the option to create a user account to store your results and view your purchase history. You agree to provide accurate information and maintain the security of your password.
3.3. Age Requirement: Our Services are intended for individuals aged 18 or older. If you are under 18, you may only use the Services under the supervision of a parent, guardian, or authorized school representative. By using the Services, you confirm that you meet these requirements.
Article 4: Payments and Refunds for Paid Services
4.1. Pricing: Prices for all paid Services are stated on the Website at the time of purchase. All prices are inclusive of applicable taxes, including VAT, as required by law.
4.2. Payment: We use a third-party payment processor (Stripe) to handle all transactions. You authorize us, through our payment processor, to charge your chosen payment method for your purchase.
4.3. Refund Policy: Our refund policy differs based on the Service purchased:
(a) Advanced Psychology Report: We offer a 30-day, no-questions-asked money-back guarantee on your purchase of this digital report. To request a refund, please email us at [email protected] within 30 days of the purchase date, using the email address you used for the purchase. Upon refund, your access to the report will be revoked.
(b) 1:1 Performance Consultation: Due to the nature of a live service where time is reserved, our policy is as follows:
Cancellation by You: You may cancel your scheduled session for a full refund, provided you give us at least twenty-four (24) hours’ notice prior to the scheduled start time. Cancellations made with less than 24 hours’ notice and “no-shows” are not eligible for a refund.
Rescheduling: You may reschedule your session at no additional cost with at least 24 hours’ notice.
Dissatisfaction: If you are not satisfied after completing your consultation, please contact us within 7 days to discuss the issue.
Article 5: Intellectual Property Rights
5.1. Our Content: All rights, title, and interest in and to the Services, including the Website’s design, text, graphics, Test questions, scoring algorithms, report content, consultation methodologies, and all underlying software, are and will remain the exclusive property of Rozeta-2009 EOOD and its licensors. You are granted a limited license to use the Services for your personal, non-commercial use only.
5.2. Your Content: You retain ownership of the personal data you provide. By using the Services, you grant us a license to use this data to generate your report(s), prepare for your consultation, and for anonymized, aggregated analysis to improve our Services, as detailed in our Privacy Policy.
Article 6: User Conduct and Restrictions
You agree not to use the Services for any purpose that is illegal or prohibited by these Terms. You specifically agree not to:
Use the Services for any commercial purpose.
Scrape, data-mine, or use any automated means to access the Services or collect information.
Interfere with or disrupt the integrity or performance of the Services.
Provide any false or misleading information.
Article 7: Privacy and Data Protection
Our Privacy Policy, which details how we collect, use, and protect your personal data, is an integral part of these Terms. We comply with applicable data protection laws, including the EU’s General Data Protection Regulation (GDPR). By agreeing to these Terms, you also acknowledge that you have read and understood our Privacy Policy.
Article 8: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ROZETA-2009 EOOD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL ROZETA-2009 EOOD, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE SERVICES OR YOUR RELIANCE ON ANY INFORMATION PROVIDED IN THE REPORTS.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR THE SERVICES IN THE LAST 12 MONTHS. THIS LIMITATION OF LIABILITY IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US.
Article 9: Termination
9.1. By You: If you have a user account, you may terminate it at any time by contacting us at [email protected].
9.2. By Us: We may terminate or suspend your account and/or your access to our Services immediately, without prior notice or liability, if you breach these Terms.
Article 10: Governing Law and Dispute Resolution
10.1. Amicable Resolution. We encourage you to contact us first at [email protected] to seek a resolution to any dispute.
10.2. For Users Outside the United States. These Terms shall be governed and construed in accordance with the laws of the Republic of Bulgaria. If a dispute cannot be resolved informally, you agree to submit to the exclusive jurisdiction of the competent courts located in Sofia, Bulgaria. For consumers residing in the European Union, you may also use the European Commission’s Online Dispute Resolution (ODR) platform, accessible at: http://ec.europa.eu/odr.
10.3. FOR USERS RESIDING IN THE UNITED STATES: MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
(a) Agreement to Arbitrate. You and Rozeta-2009 EOOD agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (collectively, “Disputes”) will be settled by binding arbitration, except that each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of a party’s copyrights, trademarks, or other intellectual property rights.
(b) CLASS ACTION WAIVER. YOU AND ROZETA-2009 EOOD AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
(c) Arbitration Procedure. The arbitration will be administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules. The arbitration will be conducted online or be based solely on written submissions, unless an in-person hearing is required by the AAA Rules or mutually agreed upon. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
(d) Right to Opt-Out. You have the right to opt out of this arbitration provision within thirty (30) days from the date you first use the Service. To opt out, you must send a written notice to [email protected] with the subject line “Arbitration Opt-Out.” The notice must include your full name, the email address used for your purchase, and a clear statement that you are opting out of this arbitration clause. If you opt out, the provisions of Section 10.2 will apply.
(e) Governing Law. The Federal Arbitration Act will govern the interpretation and enforcement of this section. For all other matters, these Terms will be governed by the laws of the State of Delaware, without regard to its conflict of laws principles.
Article 11: General Provisions
11.1. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date.
11.2. Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in effect.
11.3. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede all prior agreements.
Article 12: Contact Us
If you have any questions about these Terms, please contact us at:
Rozeta-2009 EOOD
33 Hemus St, Sofia 1000, Bulgaria
Email: [email protected]
For legal notices or arbitration opt-out: [email protected]